forked from Rosetta/landing
Move support into React Router
This commit is contained in:
rosetta
251
src/pages/SupportPage.tsx
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251
src/pages/SupportPage.tsx
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import {
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Accordion,
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Anchor,
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Button,
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Card,
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Group,
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Paper,
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SimpleGrid,
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Stack,
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Text,
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ThemeIcon,
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Title,
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} from '@mantine/core';
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import {
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IconKey,
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IconMail,
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IconMessageCircle,
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IconShieldLock,
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type TablerIcon,
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} from '@tabler/icons-react';
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import type { ReactNode } from 'react';
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import { LegalPage } from '../components/LegalPage/LegalPage';
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import { SEO } from '../components/SEO/SEO';
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import classes from './SupportPage.module.css';
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const TOPICS: Array<{
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href: string;
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icon: TablerIcon;
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title: string;
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description: string;
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}> = [
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{
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href: '#account',
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icon: IconKey,
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title: 'Account and access',
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description: 'Recovery phrases, device access, and account security.',
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},
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{
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href: '#messaging',
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icon: IconMessageCircle,
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title: 'Messaging and media',
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description: 'Messages, photos, videos, files, voice messages, and groups.',
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},
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{
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href: '#privacy',
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icon: IconShieldLock,
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title: 'Privacy and safety',
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description: 'Security questions, privacy information, and abuse reports.',
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},
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];
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const ACCOUNT_FAQS = [
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{
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question: 'How do I access my account on a new device?',
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answer:
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'Install Rosetta and enter your recovery phrase in the exact order it was created. Rosetta may ask you to confirm a new device to protect your account.',
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},
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{
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question: 'I lost my recovery phrase. Can it be restored?',
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answer:
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'No. Your recovery phrase is the key to your account. Rosetta cannot recover it for you, so keep it private and backed up before you need it.',
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},
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{
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question: 'Why am I asked to confirm a new device?',
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answer:
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'New-device confirmation helps prevent someone who has obtained a recovery phrase from silently accessing your account on another device.',
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},
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{
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question: 'How do I report an account-access problem?',
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answer:
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'Email us with the device model, Rosetta version, and a short description of what happened. Do not include your recovery phrase or private keys.',
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},
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];
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const MESSAGING_FAQS = [
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{
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question: 'How do I send a photo, video, or file?',
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answer:
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'Open a chat, tap the attachment button next to the message field, choose the item you want to share, then send it. Allow Photos or Files access when iOS asks for it.',
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},
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{
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question: 'Why is an attachment still sending?',
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answer:
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'Media uploads depend on the file size and your connection. Keep Rosetta open and connected until the send indicator completes. You can retry a message that failed.',
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},
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{
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question: 'How do I send a voice message?',
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answer:
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'In a chat, press and hold the microphone control to record, then release it to send. Microphone permission is required the first time you record.',
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},
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{
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question: 'How do I get help with a group?',
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answer:
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'Contact us with the group name and a description of the issue. Do not send private recovery phrases, message contents, or encryption keys.',
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},
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];
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const PRIVACY_FAQS = [
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{
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question: 'How is message content protected?',
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answer:
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'Rosetta is designed to encrypt message content before it is sent. For details about how we handle data, read the Rosetta Privacy Policy.',
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},
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{
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question: 'How do I report abuse or a security issue?',
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answer: (
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<>
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Email{' '}
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<Anchor href="mailto:admin@rosetta.im?subject=Rosetta%20Security%20Report">
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Admin@rosetta.im
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</Anchor>{' '}
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with a description of the concern. Do not include recovery phrases or private
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keys.
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</>
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),
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},
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];
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interface SupportSectionProps {
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id: string;
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title: string;
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description: string;
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items: Array<{ question: string; answer: ReactNode }>;
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}
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function SupportSection({ id, title, description, items }: SupportSectionProps) {
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return (
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<Stack component="section" id={id} gap="lg" className={classes.section}>
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<div>
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<Title order={2} className={classes.sectionTitle}>
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{title}
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</Title>
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<Text c="dimmed" mt="xs" lh={1.65}>
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{description}
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</Text>
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</div>
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<Accordion multiple variant="separated" radius="md">
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{items.map(({ question, answer }) => (
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<Accordion.Item key={question} value={question}>
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<Accordion.Control>{question}</Accordion.Control>
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<Accordion.Panel>
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<Text c="dimmed" size="sm" lh={1.65}>
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{answer}
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</Text>
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</Accordion.Panel>
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</Accordion.Item>
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))}
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</Accordion>
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</Stack>
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);
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}
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export function SupportPage() {
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return (
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<>
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<SEO
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title="Rosetta Support"
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description="Contact Rosetta Support for help with account access, recovery phrases, messaging, media, privacy, and security."
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canonical="https://rosetta.im/support/"
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keywords="Rosetta support, account recovery, messaging help, privacy help"
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/>
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<LegalPage
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active="support"
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eyebrow="Rosetta Support"
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title="Help with your Rosetta account and messages."
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>
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<Stack gap="xl">
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<div>
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<Text className={classes.lead}>
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Find answers about account access, recovery phrases, private messaging,
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shared media, and privacy. For anything else, contact our support team.
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</Text>
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<Button
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component="a"
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href="mailto:admin@rosetta.im?subject=Rosetta%20Support%20Request"
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leftSection={<IconMail size={18} />}
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mt="xl"
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size="md"
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>
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Email Rosetta Support
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</Button>
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</div>
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<SimpleGrid cols={{ base: 1, sm: 3 }} spacing="md">
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{TOPICS.map(({ href, icon: Icon, title, description }) => (
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<Card
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key={href}
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component="a"
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href={href}
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withBorder
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radius="md"
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padding="lg"
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className={classes.topic}
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>
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<ThemeIcon variant="light" radius="xl" size="lg">
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<Icon size={18} />
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</ThemeIcon>
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<Text fw={600} mt="md">
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{title}
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</Text>
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<Text c="dimmed" size="sm" mt={6} lh={1.5}>
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{description}
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</Text>
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</Card>
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))}
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</SimpleGrid>
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<SupportSection
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id="account"
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title="Account and access"
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description="Rosetta accounts are accessed with a recovery phrase instead of a phone number. Keep your phrase private and stored somewhere safe."
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items={ACCOUNT_FAQS}
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/>
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<SupportSection
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id="messaging"
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title="Messaging and media"
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description="Rosetta supports private chats, groups, photos, videos, files, and voice messages. Attachment choices can vary depending on your device permissions and the selected item."
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items={MESSAGING_FAQS}
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/>
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<SupportSection
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id="privacy"
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title="Privacy and safety"
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description="Rosetta is designed for private communication. If you have a security concern or a question about data handling, contact us directly."
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items={PRIVACY_FAQS}
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/>
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<Paper radius="lg" p="xl" className={classes.contact}>
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<Group justify="space-between" align="center">
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<div>
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<Title order={2} className={classes.contactTitle}>
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Need more help?
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</Title>
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<Text c="dimmed" mt="xs" className={classes.contactCopy}>
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Send us your device model, app version, and a short explanation.
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Never send a recovery phrase, private key, or private message
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content.
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</Text>
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</div>
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<Anchor
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href="mailto:admin@rosetta.im?subject=Rosetta%20Support%20Request"
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fw={700}
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>
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Admin@rosetta.im
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</Anchor>
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</Group>
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</Paper>
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</Stack>
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</LegalPage>
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</>
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);
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}
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