3 Commits

6 changed files with 631 additions and 4 deletions

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@@ -176,7 +176,8 @@
<p> <p>
Depending on where you live, you may have rights to access, correct, Depending on where you live, you may have rights to access, correct,
delete, or object to certain processing of your personal information. To delete, or object to certain processing of your personal information. To
make a request, contact us at admin@rosetta.im. make a request, contact us at
<a href="mailto:admin@rosetta.im">admin@rosetta.im</a>.
</p> </p>
<p> <p>
Because Rosetta minimizes account data and uses cryptographic Because Rosetta minimizes account data and uses cryptographic
@@ -220,7 +221,10 @@ UNIT 704C 7/F BLK 3 NAN FUNG IND CITY
18 TIN HAU RD 18 TIN HAU RD
TUEN MUN TUEN MUN
HONG KONG</p> HONG KONG</p>
<p>Email: <a href="mailto:admin@rosetta.im">admin@rosetta.im</a></p> <p>
Email: <a href="mailto:admin@rosetta.im">admin@rosetta.im</a><br />
Support: <a href="/support/">https://rosetta.im/support/</a>
</p>
<p>Phone: <a href="tel:+85228910030">+852 2891 0030</a></p> <p>Phone: <a href="tel:+85228910030">+852 2891 0030</a></p>
</main> </main>
</body> </body>

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@@ -8,8 +8,26 @@
xmlns:video="http://www.google.com/schemas/sitemap-video/1.1"> xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
<url> <url>
<loc>https://rosetta.im/</loc> <loc>https://rosetta.im/</loc>
<lastmod>2026-02-16</lastmod> <lastmod>2026-07-11</lastmod>
<changefreq>weekly</changefreq> <changefreq>weekly</changefreq>
<priority>1.0</priority> <priority>1.0</priority>
</url> </url>
<url>
<loc>https://rosetta.im/support/</loc>
<lastmod>2026-07-11</lastmod>
<changefreq>monthly</changefreq>
<priority>0.8</priority>
</url>
<url>
<loc>https://rosetta.im/privacy/</loc>
<lastmod>2026-07-11</lastmod>
<changefreq>yearly</changefreq>
<priority>0.5</priority>
</url>
<url>
<loc>https://rosetta.im/terms/</loc>
<lastmod>2026-07-11</lastmod>
<changefreq>yearly</changefreq>
<priority>0.5</priority>
</url>
</urlset> </urlset>

599
public/support/index.html Normal file
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@@ -0,0 +1,599 @@
<!doctype html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Rosetta Support</title>
<meta
name="description"
content="Contact Rosetta Support for help with account access, recovery phrases, messaging, media, privacy, and security."
/>
<link rel="canonical" href="https://rosetta.im/support/" />
<meta name="robots" content="index, follow" />
<meta name="theme-color" content="#0a67ff" />
<style>
:root {
color-scheme: light dark;
font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
color: #172033;
background: #f6f8fc;
line-height: 1.5;
}
* {
box-sizing: border-box;
}
html {
scroll-behavior: smooth;
}
body {
margin: 0;
background: #f6f8fc;
}
a {
color: #075ed3;
}
a:focus-visible {
outline: 3px solid #8dc0ff;
outline-offset: 3px;
}
.page {
width: min(1120px, calc(100% - 40px));
margin: 0 auto;
padding: 24px 0 64px;
}
.topbar {
display: flex;
align-items: center;
justify-content: space-between;
gap: 20px;
}
.brand {
display: inline-flex;
align-items: center;
gap: 10px;
color: inherit;
font-size: 18px;
font-weight: 760;
letter-spacing: 0;
text-decoration: none;
}
.brand-mark {
width: 34px;
height: 34px;
border-radius: 8px;
overflow: hidden;
}
.brand-mark img {
display: block;
width: 100%;
height: 100%;
}
.home-link {
color: #334155;
font-size: 15px;
font-weight: 600;
text-decoration: none;
}
.hero {
max-width: 760px;
padding: 88px 0 58px;
}
.eyebrow {
margin: 0 0 12px;
color: #075ed3;
font-size: 14px;
font-weight: 750;
text-transform: uppercase;
}
h1,
h2,
h3,
p {
margin-top: 0;
}
h1 {
max-width: 650px;
margin-bottom: 20px;
font-size: clamp(38px, 7vw, 68px);
font-weight: 760;
letter-spacing: 0;
line-height: 1.04;
}
.intro {
max-width: 620px;
margin-bottom: 28px;
color: #4b5568;
font-size: clamp(18px, 2.2vw, 21px);
line-height: 1.5;
}
.contact-button {
display: inline-flex;
align-items: center;
justify-content: center;
min-height: 50px;
padding: 12px 18px;
border-radius: 8px;
background: #0a67ff;
color: #ffffff;
font-size: 16px;
font-weight: 720;
text-decoration: none;
}
.contact-button:hover {
background: #0055ca;
}
.quick-links {
display: grid;
grid-template-columns: repeat(3, minmax(0, 1fr));
gap: 14px;
margin-bottom: 72px;
}
.quick-link {
display: block;
min-height: 138px;
padding: 22px;
border: 1px solid #dbe2ee;
border-radius: 8px;
background: #ffffff;
color: inherit;
text-decoration: none;
}
.quick-link:hover {
border-color: #a7c9ff;
box-shadow: 0 10px 24px rgba(26, 61, 110, 0.08);
}
.quick-link strong {
display: block;
margin-bottom: 8px;
font-size: 17px;
}
.quick-link span {
color: #64748b;
font-size: 15px;
line-height: 1.4;
}
.section {
padding: 52px 0;
border-top: 1px solid #dbe2ee;
}
.section-heading {
display: grid;
grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
gap: 32px;
align-items: start;
margin-bottom: 28px;
}
h2 {
margin-bottom: 0;
font-size: clamp(28px, 4vw, 38px);
letter-spacing: 0;
line-height: 1.12;
}
.section-copy {
margin-bottom: 0;
color: #526176;
font-size: 17px;
}
.faq {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: 14px;
}
details {
display: grid;
grid-template-rows: auto 0fr;
padding: 19px 20px;
border: 1px solid #dbe2ee;
border-radius: 8px;
background: #ffffff;
overflow: hidden;
transition: grid-template-rows 260ms cubic-bezier(0.2, 0.8, 0.2, 1), border-color 180ms ease;
}
details[open] {
grid-template-rows: auto 1fr;
}
summary {
display: grid;
grid-template-columns: minmax(0, 1fr) 28px;
gap: 12px;
align-items: center;
min-height: 28px;
cursor: pointer;
color: #1d293d;
font-size: 17px;
font-weight: 710;
list-style: none;
}
summary::-webkit-details-marker {
display: none;
}
summary::marker {
content: "";
}
summary::after {
display: grid;
width: 28px;
height: 28px;
place-items: center;
color: #075ed3;
content: "+";
font-size: 26px;
font-weight: 500;
line-height: 1;
transform: rotate(0deg);
transition: transform 220ms cubic-bezier(0.2, 0.8, 0.2, 1);
}
details[open] summary::after {
transform: rotate(45deg);
}
details > p {
display: block;
min-height: 0;
margin: 0;
overflow: hidden;
color: #526176;
font-size: 15px;
opacity: 0;
transform: translateY(-4px);
transition: opacity 140ms ease, transform 180ms ease, margin 260ms cubic-bezier(0.2, 0.8, 0.2, 1);
}
details[open] > p {
margin: 14px 0 0;
opacity: 1;
transform: translateY(0);
transition-delay: 70ms;
}
@media (prefers-reduced-motion: reduce) {
details,
summary::after,
details > p {
transition: none;
}
}
.contact-panel {
display: grid;
grid-template-columns: minmax(0, 1.1fr) minmax(240px, 0.9fr);
gap: 28px;
padding: 32px;
border-radius: 8px;
background: #0e1e39;
color: #ffffff;
}
.contact-panel h2 {
margin-bottom: 12px;
}
.contact-panel p {
max-width: 580px;
margin-bottom: 0;
color: #cbd7ed;
font-size: 17px;
}
.contact-details {
align-self: center;
padding: 20px;
border: 1px solid rgba(255, 255, 255, 0.18);
border-radius: 8px;
background: rgba(255, 255, 255, 0.07);
}
.contact-details strong,
.contact-details a {
display: block;
}
.contact-details strong {
margin-bottom: 6px;
font-size: 15px;
}
.contact-details a {
color: #ffffff;
font-size: 18px;
font-weight: 700;
overflow-wrap: anywhere;
}
.legal-links {
display: flex;
flex-wrap: wrap;
gap: 18px;
padding-top: 32px;
}
.legal-links a {
color: #526176;
font-size: 15px;
}
@media (max-width: 720px) {
.page {
width: min(100% - 32px, 1120px);
padding-top: 16px;
}
.hero {
padding: 64px 0 42px;
}
.quick-links,
.faq,
.section-heading,
.contact-panel {
grid-template-columns: 1fr;
}
.quick-links {
margin-bottom: 52px;
}
.section {
padding: 40px 0;
}
.contact-panel {
gap: 20px;
padding: 24px;
}
}
@media (prefers-color-scheme: dark) {
:root {
color: #eff4ff;
background: #0c111a;
}
body {
background: #0c111a;
}
a,
.eyebrow {
color: #72afff;
}
.home-link,
.quick-link,
summary {
color: #eef4ff;
}
.intro,
.section-copy,
.quick-link span,
details p,
.legal-links a {
color: #aab8cf;
}
.quick-link,
details {
border-color: #29354a;
background: #141c29;
}
.quick-link:hover {
border-color: #427fc7;
box-shadow: 0 10px 24px rgba(0, 0, 0, 0.2);
}
.section {
border-color: #29354a;
}
.contact-button {
background: #3986ff;
}
.contact-button:hover {
background: #5b9bff;
}
}
</style>
</head>
<body>
<main class="page">
<header class="topbar">
<a class="brand" href="/" aria-label="Rosetta home">
<span class="brand-mark"><img src="/rosetta-logo.png" alt="" /></span>
Rosetta
</a>
<a class="home-link" href="/">Back to home</a>
</header>
<section class="hero" aria-labelledby="support-title">
<p class="eyebrow">Rosetta Support</p>
<h1 id="support-title">Help with your Rosetta account and messages.</h1>
<p class="intro">
Find answers about account access, recovery phrases, private messaging,
shared media, and privacy. For anything else, contact our support team.
</p>
<a class="contact-button" href="mailto:admin@rosetta.im?subject=Rosetta%20Support%20Request">
Email Rosetta Support
</a>
</section>
<nav class="quick-links" aria-label="Support topics">
<a class="quick-link" href="#account">
<strong>Account and access</strong>
<span>Recovery phrases, device access, and account security.</span>
</a>
<a class="quick-link" href="#messaging">
<strong>Messaging and media</strong>
<span>Messages, photos, videos, files, voice messages, and groups.</span>
</a>
<a class="quick-link" href="#privacy">
<strong>Privacy and safety</strong>
<span>Security questions, privacy information, and abuse reports.</span>
</a>
</nav>
<section class="section" id="account" aria-labelledby="account-heading">
<div class="section-heading">
<h2 id="account-heading">Account and access</h2>
<p class="section-copy">
Rosetta accounts are accessed with a recovery phrase instead of a phone number.
Keep your phrase private and stored somewhere safe.
</p>
</div>
<div class="faq">
<details>
<summary>How do I access my account on a new device?</summary>
<p>
Install Rosetta and enter your recovery phrase in the exact order it was created.
Rosetta may ask you to confirm a new device to protect your account.
</p>
</details>
<details>
<summary>I lost my recovery phrase. Can it be restored?</summary>
<p>
No. Your recovery phrase is the key to your account. Rosetta cannot recover it
for you, so keep it private and backed up before you need it.
</p>
</details>
<details>
<summary>Why am I asked to confirm a new device?</summary>
<p>
New-device confirmation helps prevent someone who has obtained a recovery phrase
from silently accessing your account on another device.
</p>
</details>
<details>
<summary>How do I report an account-access problem?</summary>
<p>
Email us with the device model, Rosetta version, and a short description of what
happened. Do not include your recovery phrase or private keys.
</p>
</details>
</div>
</section>
<section class="section" id="messaging" aria-labelledby="messaging-heading">
<div class="section-heading">
<h2 id="messaging-heading">Messaging and media</h2>
<p class="section-copy">
Rosetta supports private chats, groups, photos, videos, files, and voice messages.
Attachment choices can vary depending on your device permissions and the selected item.
</p>
</div>
<div class="faq">
<details>
<summary>How do I send a photo, video, or file?</summary>
<p>
Open a chat, tap the attachment button next to the message field, choose the item
you want to share, then send it. Allow Photos or Files access when iOS asks for it.
</p>
</details>
<details>
<summary>Why is an attachment still sending?</summary>
<p>
Media uploads depend on the file size and your connection. Keep Rosetta open and
connected until the send indicator completes. You can retry a message that failed.
</p>
</details>
<details>
<summary>How do I send a voice message?</summary>
<p>
In a chat, press and hold the microphone control to record, then release it to send.
Microphone permission is required the first time you record.
</p>
</details>
<details>
<summary>How do I get help with a group?</summary>
<p>
Contact us with the group name and a description of the issue. Do not send private
recovery phrases, message contents, or encryption keys.
</p>
</details>
</div>
</section>
<section class="section" id="privacy" aria-labelledby="privacy-heading">
<div class="section-heading">
<h2 id="privacy-heading">Privacy and safety</h2>
<p class="section-copy">
Rosetta is designed for private communication. If you have a security concern or a
question about data handling, contact us directly.
</p>
</div>
<div class="faq">
<details>
<summary>How is message content protected?</summary>
<p>
Rosetta is designed to encrypt message content before it is sent. For details about
how we handle data, read the Rosetta Privacy Policy.
</p>
</details>
<details>
<summary>How do I report abuse or a security issue?</summary>
<p>
Email <a href="mailto:admin@rosetta.im?subject=Rosetta%20Security%20Report">admin@rosetta.im</a>
with a description of the concern. Do not include recovery phrases or private keys.
</p>
</details>
</div>
</section>
<section class="contact-panel" aria-labelledby="contact-heading">
<div>
<h2 id="contact-heading">Need more help?</h2>
<p>
Send us a message with your device model, app version, and a short explanation of the
issue. Never send a recovery phrase, private key, or private message content.
</p>
</div>
<div class="contact-details">
<strong>Rosetta Support</strong>
<a href="mailto:admin@rosetta.im?subject=Rosetta%20Support%20Request">admin@rosetta.im</a>
</div>
</section>
<footer class="legal-links">
<a href="/">Rosetta home</a>
<a href="/privacy/">Privacy Policy</a>
<a href="/terms/">Terms of Use</a>
</footer>
</main>
</body>
</html>

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@@ -180,7 +180,10 @@
maintenance and support for Rosetta. Apple has no obligation to provide maintenance and support for Rosetta. Apple has no obligation to provide
maintenance or support services for Rosetta. maintenance or support services for Rosetta.
</p> </p>
<p>Support contact: <a href="mailto:admin@rosetta.im">admin@rosetta.im</a></p> <p>
Support contact: <a href="mailto:admin@rosetta.im">admin@rosetta.im</a><br />
Support centre: <a href="/support/">https://rosetta.im/support/</a>
</p>
<h2>11. Warranty</h2> <h2>11. Warranty</h2>
<p> <p>

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@@ -12,6 +12,9 @@ export function Footer() {
&copy; {currentYear} {LEGAL_NAME}. All rights reserved. &copy; {currentYear} {LEGAL_NAME}. All rights reserved.
</Text> </Text>
<nav className={classes.links} aria-label="Legal information"> <nav className={classes.links} aria-label="Legal information">
<Anchor href="/support/" size="sm" c="dimmed">
Support
</Anchor>
<Anchor href="/privacy/" size="sm" c="dimmed"> <Anchor href="/privacy/" size="sm" c="dimmed">
Privacy Policy Privacy Policy
</Anchor> </Anchor>